Cloud Hero

Cloud Hero
Gdańsk

As a Cloud Hero, you will be a coordinator for Learning Services Program and will be a Cloud Hero Support.

 

Accountability:
  • Providing program support in Go-to Market activities regarding digital/virtual learning events and digital learning resources at scale.
  • Supporting PM and Enterprise account teams with template collateral, planning digital event, identifying customer needs, tracking all events and activities overall.
  • Creating creative materials and assets to enable internal adoption of digital event customer learning opportunities.
  • Being able to communicate and coordinate with stakeholders, Partners and Contractors to ensure efficient and effective delivery of programs.
  • Tracking program data, aggregate metrics and provide regular reporting. Interact with marketing and sales teams, capturing tasks, identifying and coordinating work streams, executing on marketing and business development activities.
  • Familiarizing with client’s cloud graphics and digital materials to the brand guidelines and style standards including, but not limited to, Slides, Graphical Assets and Marketing materials.
Your profile:
  • Create creative materials and assets to enable internal adoption of digital event customer learning opportunities.
  • Analytical, Project management, People skills - get answers you need to get from customers.
  • Excellent coordination between Internal & External stakeholders.
  • Strong presentation and communication document development skills.
  • Excellent communication skills (written and verbal).
  • Develop slide deck (text, visuals) that meets client’s Brand standards.
Key Responsibilities:
  • Working closely with Program Manager located onsite.
  • Supporting PM and Enterprise account teams with template collateral, planning digital event, identifying customer needs, tracking all events and activities overall.
  • Creating and coordinate communications.
  • Working as part of a global team with focus on scale.
  • Assisting in delivering digital events for customers, partners, students.
  • Data management via Workspace and some Salesforce.
  • Approach activities with marketing perspective.
  • Strong presentation and communication document development skills.
  • Managing weekly and monthly tasks, such as meetings, communications, asset management, event coordination.

Top 3 Daily Responsibilities:

  • Being able to communicate and coordinate with Googlers, Partners and Contractors to ensure efficient and effective delivery of programs.
  • Tracking program data, aggregate metrics and provide regular reporting.
  • Interact with marketing and sales teams, capturing tasks, identifying and coordinating workstreams, executing on marketing and business development activities.

Tasks:

  • Hands on practice into a gamifying.
  • Each of these experiences also happen with an account team and its affiliates.
  • Event : Operational process.
  • Create / modify decks.
  • Prep for Games to be presented.

Customer success manager:

  • How to deliver this event.
  • There are nuances to this - clients may ask for XX number of games.
  • Re-doing a presentation deck, work with other teams for data / information.

Invitation process

  • Template to be created for invitation like a logo, customized to a customer - there are templates.
  • Pull from right solution and re-use.
  • Accuracy is of utmost importance as all people in the event might not be able to login on time.
  • Master presentation deck to be filled correctly.
  • Forms to be created at account level.
  • Bulk data on trixes.
  • Analytics skills.
  • Long Term - Run analytics for each game and give insights.
  • Critical thinking to synthesize requirements of account teams and customers so as to recommend use and timing of interactive workshop within learning journey.
  • Learning Services Program Coordination.
  • Provide program support in Go-to Market activities regarding digital learning events and digital learning resources at scale.
  • Support PM and Enterprise account teams with template collateral, planning digital event, identifying customer needs, tracking all events and activities overall.
Required Education:
  • Bachelor’s degree with Project Management experience, People Management, Learning Service Program Coordination.
Nice- to- Have Skills:
  • Fine Arts/Visual Design degree, equivalent academic or industry experience
  • Video & Audio Editing.
  • G-Suite and Workspace.
We offer:
  • Pleasant and inspiring working atmosphere.
  • Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
  • Professional development and clear career path.
  • Training & development opportunities.
  • Competitive salary with cafeteria benefits.
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 r. o Ochronie Danych Osobowych; tekst jednolity Dz. U. z 2016 r. poz. 922 z późn. zm. ). Jednocześnie oświadczam, że zostałem/am poinformowany/a o dobrowolności podania danych osobowych oraz prawie dostępu do treści swoich danych i ich poprawiania.

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